149 Privacy Policy
User Data Protection
This Privacy Policy explains how the 149 platform collects, uses, stores, and protects your personal information as a user in Malaysia. We are committed to keeping your privacy safe at all times.
Effective date: 1 January 2026
Information We Collect
The 149 platform collects various types of information from users to ensure our services run smoothly, securely, and in line with the needs of Malaysian users. Below are the main categories of information we collect:
Account Information
During registration, you are required to provide your full name, email address, Malaysian phone number, date of birth, and chosen username. This information is used to verify your identity and grant access to your 149 account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect your bank account details including bank name, account number, and account holder name. Payment information is processed through secure channels and is never stored in plain text.
Device & Browser Data
We collect technical information such as device type, operating system, browser type, IP address, and language settings. This data helps us optimise the 149 platform experience, particularly for mobile users in Malaysia.
Usage Data
We record in-platform activity such as games played, session dates and times, bets placed, and interactions with the platform interface. This data is used to improve service quality and detect any suspicious activity.
How We Use Your Information
Information collected by the 149 platform is used solely for legitimate purposes directly related to providing our services to users. We do not sell or rent your personal information to any third party for marketing purposes.
The main purposes for which we use your information include:
- Verifying identity and managing 149 user accounts
- Securely processing financial transactions in MYR
- Providing effective and relevant customer support
- Sending important notifications related to your account and transactions
- Detecting and preventing fraud and unauthorised use
- Complying with applicable legal and regulatory requirements
- Continuously improving the platform and user experience
With your consent, we may use your information to send you updates on 149 platform promotions and latest offers. You may withdraw this consent at any time through your account settings.
Cookies & Activity Tracking
The 149 platform uses cookies and similar tracking technologies to enhance platform functionality and performance. Cookies are small data files stored on your device when you access our website.
We use several types of cookies:
- Essential Cookies — Required for core platform functions such as login and session management. These cookies cannot be disabled.
- Performance Cookies — Collects information on how users interact with the platform to help us identify areas for improvement.
- Functional Cookies — Allows the platform to remember your preferences such as language, region, and display settings.
- Analytics Cookies — Helps us understand overall usage patterns and user behaviour for service improvement purposes.
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 149 platform.
Data Storage, Security & Sharing
Storage & Retention Period
Your personal information is stored on servers protected with industry-standard encryption. Active account data is retained for as long as your account remains active on the 149 platform. Once an account is closed, your data will be kept for the period required by law before being securely deleted.
Security Measures
We use SSL encryption for all data transmissions, role-based access controls for internal staff, regular security audits, and 24-hour system monitoring to detect any threats or unauthorised access.
Third-Party Sharing
149 does not sell or share users' personal information with third parties for marketing purposes. We may share necessary information with payment service providers (such as DuitNow and FPX) that assist us in processing MYR transactions, provided they adhere to strict data protection standards. We may also disclose information to authorities when required under Malaysian law.
User Rights & Contact Us
As a 149 platform user, you have the following rights regarding your personal data:
- Right of Access — You have the right to request a copy of the personal information we hold about you. Requests can be submitted through our customer support.
- Right to Rectification — If any information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic details directly through your account settings.
- Right to Deletion — You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer needed for its original purpose. Such requests are subject to applicable legal requirements and contractual obligations.
- Right to Object to Processing — You have the right to object to the processing of your data for direct marketing purposes at any time.
Changes to the Privacy Policy
149 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the 149 platform after changes are published constitutes your acceptance of the updated policy. The latest effective date will always be displayed at the top of this page.
Contact Support
For any enquiries, requests, or complaints regarding this Privacy Policy, please contact the 149 support team via live chat in the platform after logging in, or by email at [email protected]. You may also refer to the FAQ us for further information regarding privacy and account security.